PMP Certified and Still Second Guessing: From Knowing the Standard to Owning the Work
You passed the exam. You've got the credential. So why does real project work still feel like you're figuring it out as you go? You're not alone, and it's not a knowledge gap, it's a tailoring gap. In this session, Crystal Richards breaks down the difference between what every PM must know and what is purely situational, giving you a clear framework to stop second-guessing and start leading your projects with real confidence.
About Crystal Richards
Crystal Richards is a globally recognized project management trainer, advisor, speaker, and author who helps accidental and everyday project managers succeed in complex environments. She has trained more than 85,000 professionals across industries and is the authorof PMP Exam Prep For Dummies, with a second edition arriving in August 2026. Her work bridges project management, healthcare, leadership, change management, and AI-enabled ways of working.
Crystal is known for making project management accessible to the people who run projects without the title, for connecting practical execution to strategic outcomes, and for delivering sessions that are engaging and immediately useful rather than theory-heavy. She brings deep healthcare experience while staying relevant across industries, and she translates leadership, change management, and modern tools into frameworks audiences can apply the next day.
